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Operating Hours:
M-F 9-6pm EST |
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quick search:
over 10,000 products
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Frequently Asked Questions
[french]
What is your privacy policy?
Our privacy policy is listed on a separate page, and can be found here. Feel free to contact us at our toll free number (1-800-727-5048) if you have any additional questions regarding our privacy policy.
Why shop for medicine via the internet?
We provide you with the convenience of shopping at your desktop for the items you need. We provide you with total privacy. The filling of your prescription is only between you, your doctor, and your pharmacist. Our focus is on serving you from a central location and passing the savings on to you.
What happens to private medical information that I give you?
This information is shared only with your doctor. Any information shared with Ontario Drug Benefit plan (ODB) or other insurance provider is limited to that required to process your claim. Your personal and non-personal information will not be sold to, licensed to or shared with anyone. This is a firm policy.
Are you a licensed pharmacy?
Yes, we are a fully licensed Ontario pharmacy located in the city of Toronto. Our pharmacy operation and pharmacists are governed by both federal and provincial regulations and we adhere to those regulations. http://www.ocpinfo.com/. We sell prescription drugs only pursuant to authorized prescriptions from licensed Canadian prescribers.
Who do I communicate with when I contact the pharmacy?
Matters relating to your medicine will be dealt with by licensed pharmacists.
When will I get my order and what are the delivery charges?
Prescription Products
Toronto Downtown Core
(bounded by, St Clair Ave, Don Valley, Lakeshore Blvd and Bathurst St)
Delivery service $6.49
Delivery time approximately 1 to 2 business days
Ontario
Delivery service $6.49
Delivery time approximately 2 to 3 business days
Elsewhere in Canada
Prices vary depending on province
Delivery time approximately 3 to 5 business days, longer in more remote areas
Non Prescription Products
All of Canada
Prices vary depending on province.
A surcharge may apply to particularly large or heavy shipments, however we will advise you and obtain your consent prior to shipping in these cases.
Delivery time approximately 2 to 5 business days, longer in more remote areas
How do I pay?
If you are covered by the Ontario Drug Benefit plan, ODB will be billed directly.
If you have insurance, please provide us with all the required information. Where possible, we will bill your insurer directly.
In the event of co-payment, we will charge this to your VISA or Master card.
I have no insurance. How do I pay?
We take VISA and Mastercard.
Can I order off line and pay by credit card over the phone?
Yes, simply place your order and indicate you will be calling us with your credit information.
May I return merchandise?
| No. |
Prescription medicine cannot be returned for credit. |
| Yes. |
Non prescription merchandise may be returned at your expense and we will refund the purchase
price. We have a hassle-free return policy, but we would like you to tell us why you are returning the item.
We would like to learn from the experience. |
Are taxes payable?
Even the wonders of the internet cannot elude the taxman, and we must charge
the applicable Ontario sales tax and the Goods and Services Tax. As
you know, prescription medicines are tax-exempt.
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311 Sherbourne St, Toronto, On M5A 3Y1 1-416-960-7768 OCP Accreditation number 17533, owner is Central Medical Pharmacy Inc. Designated manager is Veronique Koo, B Sc Phm. Pharmacists are available for counselling during operating hours.
The information provided on our site is for general information purposes only and is not intended to qualify, supplement or replace that of your medical professional. Your doctor or healthcare giver should undertake diagnosing and treating your medical condition.
[c] © 1999 PurePharm Inc.
All rights reserved
Copyright and Legal Disclaimer.
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